MantraPsychotherapy
www.mantrapsychotherapy.ca
Effective Date: May 4, 2026
Mantra Psychotherapy (“Mantra,” “we,” “our,” or “us”) is a virtual psychotherapy clinic registered and operating in Ontario, Canada. We are committed to protecting the privacy and confidentiality of all individuals who visit our website or inquire about our services.
This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website at www.mantrapsychotherapy.ca (the “Site”). It is intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA) as applicable.
By using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please do not use our Site.
This Privacy Policy applies to information collected through our website only. The collection, use, and protection of clinical and personal health information related to active clients is governed separately by our Client Consent and Privacy Agreement, which clients sign through Jane App prior to beginning services.
Mantra Psychotherapy is owned and operated by Nick Fink, MA, RP (Registered Psychotherapist). Our privacy officer is:
Nicholas Fink, MA, RP
Founder & Director, Mantra Psychotherapy
Email: info@mantrapsychotherapy.ca
Phone: (647) 598-1994
Mailing Address: 2967 Dundas Street West, #491, Toronto, ON, M6P 1Z2
When you visit our Site, certain information may be collected automatically through cookies and analytics technologies, including:
This information is collected through Google Analytics, Google Ads, and Meta (Facebook/Instagram) pixel technologies. See Section 6 (Cookies) for more detail.
When you fill out a form on our Site, you may provide:
Please note: Our general contact forms are intended for general inquiries only. We strongly recommend that you do not share personal health information (PHI) — such as diagnoses, medications, or detailed clinical history — through these forms, as they are not a secure clinical communication channel for health information.
The exception is our Therapist Matching Form, available at www.mantrapsychotherapy.ca/therapist-matching-form, which is a secure form through which you may share relevant personal health information to help us match you with the most appropriate therapist on our team.
If you subscribe to our newsletter, we collect your email address and first name through Mailchimp. This information is used solely for the purpose of sending you our newsletter and related communications. You may unsubscribe at any time using the link provided in every email, or by going to our Mailchimp unsubscribe link here.
We use the information we collect for the following purposes:
We will not use your personal information for any purpose beyond what is described in this Privacy Policy without your prior consent.
Our Site uses cookies — small text files stored on your device — to improve functionality and support our marketing efforts. When you first visit our Site, you will be presented with a cookie consent banner.
These cookies are required for the Site to function properly and cannot be disabled. They do not collect personal data for marketing purposes.
These cookies allow us to understand how visitors interact with our Site using Google Analytics. Data collected includes pages visited, session duration, and general location. This data is aggregated and used to improve the design and content of our Site. These cookies are activated when you click “Allow All” on our cookie consent banner. You may opt out at any time by adjusting your cookie preferences.
These cookies are used to deliver relevant advertisements to you on other platforms, including Google and Meta (Facebook/Instagram). They work by recognizing your device across websites. These cookies are activated when you click “Allow All” on our cookie consentbanner. You may opt out at any time by adjusting your cookie preferences or through your browser settings.
You can also opt out of Google Analytics tracking directly at: https://tools.google.com/dlpage/gaoptout
We may share limited personal information with the following third-party service providers, strictly for the purposes described below:
All third-party providers are contractually required to handle your data in accordance with applicable privacy laws. We do not sell your personal information to any third party.
Weare not responsible for the privacy practices of third-party websites linked from our Site. We encourage you to review their respective privacy policies.
Some of our third-party service providers are located in the United States. As a result, your personal information may be transferred to, stored, or processed in the United States, which has different privacy laws than Canada. By using our Site and consenting to this Privacy Policy, you acknowledge and consent to this transfer where applicable. We take reasonable steps to ensure that any cross-border transfers are governed by appropriate safeguards.
Clinical records for active or former clients of Mantra Psychotherapy are managed separately from this Privacy Policy and are stored securely through Jane App (jane.app), a Canadian-based practice managementplatform. Clinical data is governed by our Client Consent and PrivacyAgreement, which all clients sign prior to commencing services, andis subject to the Personal Health Information Protection Act (PHIPA)in Ontario, Canada.
Client records are retained for a minimum of ten (10) years following thelast date of service, in accordance with the requirements of PHIPA.
If you have questions about your clinical records, please contact our Privacy Officer directly at the contact information provided in Section 2.
Personal information collected through website forms (general inquiries) is retained only as long as necessary to respond to your inquiry and for a reasonable period thereafter for administrative purposes. Newsletter subscriber data is retained until you unsubscribe. Analytics and cookie data is retained in accordance with the data retention settings of the applicable third-party provider (typically 26 months for Google Analytics).
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure HTTPS encryption on our Site, restricted access to form submission data, and confidentiality obligations binding all team members and associates.
While we take all reasonable precautions, no method of transmission over the Internet is entirely secure. We cannot guarantee absolute security of information transmitted through our Site.
Our Site is not directed at children under the age of 16. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through our Site, please contact us and we will promptly delete it.
Under PIPEDA, you have the right to:
To exercise any of these rights, please contact our Privacy Officer at the information listed in Section 2. We will respond to all requests within 30 days.
You may opt out of various forms of data collection and use as follows:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the Effective Date at the top of this document. We encourage you to review this policy periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact our privacy officer:
Nick Fink, MA, RP
Privacy Officer, Mantra Psychotherapy
Email: info@mantrapsychotherapy.ca
Phone: (647) 598-1994
Mailing Address: 2967 Dundas Street West, #491, Toronto, ON, M6P 1Z2
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or1-800-282-1376.
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© 2026 Mantra PsychotherapyTM
