FAq

Frequently Asked Questions

Find the answers to frequently asked questions below.

Where is Mantra Psychotherapy located?
Mantra Psychotherapy is a virtual clinic, based in Toronto, Ontario. Our sessions are typically done over video call, but phone sessions can be done at the client's request.
How much does a typicaly therapy session cost?
For individual (1 on 1) therapy sessions, our fees range from $130 to $165 per 50-minute session. For couples/partners therapy sessions, our fees range from $210 to $250 per 75-minute session.
How are sessions conducted?
Our sessions are typically done over video call, but phone sessions can be done at the client's request. We do not offer in-person services at this time.
What platform do you use for sessions?
We use Jane App for all of our virtual therapy sessions. Jane App is a secure telehealth platform that is healthcare (PHIPA) compliant.
What should I expect in my first therapy session?
In your first session, your therapist will spend time getting to know you and your history. They will ask questions about your presenting issue(s) and explore your goals and how they can support you in reaching these goals.
Are your services covered by insurance?
Most often, yes. Since our all of our therapists are registered with the College of Registered Psychotherapists of Ontario (CRPO) or the Ontario College of Social Workers and Social Service Workers (OCSWSSW), their services are usually covered by extended health insurance plans. However, we always advise you to check your specific plan to ensure that the therapist you choose to work with is covered.
Do you offer direct billing to insurance?
Some of our therapists can offer direct billing to certain insurance providers. However, most therapists collect payment via e-transfer or credit card, and a receipt is given for you to submit to your insurance provider.
Do your therapists offer a reduced rate (e.g., sliding scale)?
Sliding scale rates can be discussed the therapist during your free 15-minute consultation. Each therapist's sliding scale fee range is different, and sliding scale fees are based on the client's financial need. Please note that therapists typically have a fixed number of sliding scale slots.
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